Pain Solutions Treatment Centers chooses Premise-Based IP Phone System from Zultys

Doctors Realize Significant Productivity Gains and Rapid ROI after Linking Offices with Zultys VoIP Solution

ATLANTA, GA., October 28, 2008 – Zultys, Inc., a Silicon Valley company known for its open standards IP communications and telephony products, today recognized an innovative solution devised by Alliant DataTel, Inc. for a four office medical practice in metro Atlanta, Georgia.

Pain Solutions Treatment Centers., Inc.( www.painsolutionscenters.com ) with a network of north Georgia offices needed to quickly replace its communications system while maintaining its investment in Polycom IP telephone sets. Alliant DataTel, Atlanta, GA ( www.goalliant.net ), a Zultys dealer since August 2004, was selected for the project.

Donna Rice, Pain Solutions Treatment Centers, Director of Admin Operations stated; “our hosted Digital Agent telephone system was becoming expensive and difficult to administer. We chose a Zultys MX250 and MX30 media exchange after a couple product demonstrations and validating provided Zultys references. Donna went on to explain; “Michael Kirchhoff, of Alliant installed the hardware, worked diligently and was an asset to get all running smoothly. He held multiple training sessions before we went live and was here throughout the deployment. In addition to an enhanced IP-PBX with dynamic features, we have presence icons. I know when anyone on my team is speaking with a patient, engaged in a meeting or at lunch.

From an administrative standpoint, Michael has been very helpful in answering questions, allowing me to learn the various features. We can now make routine changes to the phones, add, edit and delete users without waiting on a tech to arrive on-site. We have increased the response time to our patients with centralized appointment scheduling and improved the efficiency of our employees.”

By deploying an IP telephony solution from Zultys, Pain Solutions Treatment Centers solved its business communications issues between their four practices. As a result of the cost savings with the Zultys solution, Pain Solutions should pay for their investment in four to six months. The MXIE interface on the PC enables operators and co-workers to view the presence and availability of schedulers regardless of their location. Each individual staff member can set up rules governing how their calls are handled, allowing the Zultys system to locate them for important phone calls even if they are away from their desk.

“We are thoroughly pleased with our investment in the Zultys solution,” said Dan Hurd, Telecom Manager for Pain Solutions Treatment Centers. Zultys MXGroup breaks down the barriers of distance between our offices and allows us to operate as one efficient organization. The PSTN voice quality via Paetec SIP trunks is excellent and we could not be happier with our decision in selecting Zultys and Alliant.”

Zultys' award winning IP PBX systems offer an all-in-one system with pre-loaded software that does not require additional or external servers. It supports PC, Mac, and Linux equipment. Companies interested in learning more how they might benefit with a Zultys MX may contact Alliant at 1-770-441-9999.

About Alliant DataTel Inc.
Alliant DataTel, Inc., an Atlanta based company is a Zultys value added reseller. It provides telecommunication and computer networking integration with the highest level of customer service. The IT professionals at Alliant are committed to providing excellent service, quality products and valuable solution resources that help companies achieve their corporate goals.

Alliant is a one stop VAR from planning to deployment. Whether you are a Fortune 500 firm or an emerging organization, Alliant can help you plan, design and implement a robust IT infrastructure that grows with you. Find out more at www.goalliant.net.

About Zultys Inc.
Zultys develops products that enable companies and organizations to deploy integrated communications systems. Our products are designed to maximize investment, interoperability and usability. Companies and organizations around the world are experiencing the benefits of an Open Standards IP platform for their communications needs. Find out more at www.zultys.com.

Why Record Your Calls?

Why Record Your Calls?

In today’s global economy with ever-increasing pressure to compete and improve performance while maintaining compliance with stringent laws and regulations, call recording just makes sense. While large enterprises could generally afford the technologies to meet these needs, smaller organizations were shut out of the market. Now, SIP Print offers every businesses a world-class yet affordable solution to meet and overcome these challenges:

Regulatory Compliance
Businesses of all types face growing regulatory requirements. Today, many businesses are simply required to record phone calls for an undisputable record of transactions. Others find that implementing a call recording solution offers the most effective and affordable way to demonstrate a pattern of compliance.

Enhance Customer Satisfaction
It's easier to keep existing customers than to find new ones. That's why so many companies use SIP Print to coach call center employees and other front line employees with recorded examples of high-quality customer interactions.

Using SIP Print to increase customer satisfaction drives operational efficiencies, reduces costs and reduces employee attrition. SIP Print empowers managers to:

•Evaluate and improve the effectiveness of customer service policies
•Ensure employees provide the promised level of customer service
•Create the positive customer interactions that are at the heart of a successful business
Limit Legal Liability
Recorded telephone activity provides a degree of legal protection to both the company and the consumer. SIP Print helps companies limit liability by documenting verbal requests and authorizations, verifying contractual compliance and arbitrating disputes.

In regulated industries, SIP Print play a key role in many companies' ability to verify compliance with: the Gramm-Leach-Bliley Act, the Health Information Portability and Accountability Act (HIPAA), the Sarbanes-Oxley Act, and other regulations that require comprehensive information security planning by affected companies.

Improve Employee Productivity
SIP Print's call monitoring and recording software solution has proven effective in evaluating and improving employee productivity. Reviewing recorded calls with employees provides managers with a powerful training tool and a concrete, objective measure of employee performance. SIP Print allows managers to coach customer service agents with real-life examples of high-quality customer interactions to ensure that employees are operating at peak productivity.

Increase Security
The majority of security threats are created by employees intentionally or unintentionally distributing confidential information. Workplace monitoring and recording encourages employees to be more aware of what they are saying and doing, and helps prevent unauthorized verbal or electronic dissemination of confidential information.
SIP Print helps prevent abuse by encouraging employees to rise to a new level of vigilance. In the event of a security violation, SIP Print provides an undisputable record of activity to help identify the source of the problem and prevent recurrence.

United Seal & Rubber selects Premise-Based IP Communications System from Zultys

ATLANTA, GA., October 6, 2008 – Zultys, Inc., a Silicon Valley company known for its open standards IP communications and telephony products, today recognized an innovative solution devised by Alliant DataTel, Inc. for a minority supplier of custom and standard rubber products.

United Seal & Rubber Co., Inc. (http://www.unitedseal.com/ ) recently needed to replace its aging phone and voice mail platforms. Alliant DataTel, Atlanta, Georgia ( http://www.goalliant.net/ ), a Zultys value added reseller since August 2004, was selected by Shirley Waters, United Seal’s controller, to displace an out-dated Tadiran Coral PBX and Callware Callerga voice mail server with a Zultys MX250 media exchange.

Shirley Waters explains; “Michael Kirchhoff, of Alliant installed the hardware in a couple of days, held training sessions before we went live on the system, and was here throughout the deployment. He was available to us when we needed assistance. In addition to an enhanced phone system with dynamic features, we can also send and receive fax information to our desktops. We have an IM (instant messaging) feature that is available to the users of the company. Also, some users now only answer their phone through their PC without touching the stylish Aastra handset. At this point, we are considering wireless headsets for them. From an administrative standpoint, Michael has been very helpful in answering questions, allowing me to learn the various features. We now have real time history reports available. I now can make changes to the phones, add, edit and delete users without waiting on a tech to arrive on site. We have increased the response time to our customers and improved the efficiency of our employees with this technology.”

“Our new system simultaneously manages both the data network and our voice communications. It provides secure instant messaging between colleagues, advanced voicemail, fax, and call recording features. I am most excited about the unified management dashboard. Just by looking at the presence icons, I know when anyone on my team is speaking with a client or engaged in a meeting. This is possible anywhere I have an Internet connection."

“We will realize our nominal initial investment in four to six months. This whole voice-over-IP project came off exactly like Alliant promised and clearly in a speedy manner. The network and PSTN voice quality is excellent and we could not be happier with our decision in selecting Zultys and Alliant.”

Zultys' award winning IP PBX systems offer an all-in-one turnkey system with pre-loaded software that does not require additional or external servers. It supports PC, Mac, and Linux equipment. Companies interested in learning more how they might benefit with a Zultys MX may contact Alliant at 1-770-441-9999.

About Alliant DataTel Inc.
Alliant DataTel, Inc., an Atlanta based company is a Zultys dealer. It was founded in 1996 to provide telecommunication and computer networking integration services to small - medium sized companies. The IT professionals at Alliant are committed to providing excellent service, quality products and valuable solution resources that help companies achieve their corporate goals.

Alliant is a one stop VAR from planning to deployment. Whether you are a Fortune 500 firm or an emerging organization, Alliant can help you plan, design and implement a robust IT infrastructure that grows with you. Find out more at http://www.goalliant.net/.

About Zultys Inc.
Zultys, a Silicon Valley company founded in 2002, is showing what's possible for Open Standards IP communications and telephony. The company's Open Standards IP technology is the building block for its award winning IP PBX systems. Companies and organizations around the world are experiencing the benefits of an Open Standards IP platform for their communications needs. Find out more at http://www.zultys.com/.
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SOURCE: Alliant DataTel, Inc.
Alliant DataTel, Inc.
Michael Kirchhoff, CEO
1.770.441.9999 ext. 307
1.877.GO ALLIANT
michaelk@goalliant.net

Zultys Introduces New ONE Pre-Packaged IP PBX Systems

Zultys Introduces New ONE Pre-Packaged IP PBX Systems
ONE Simplifies the Purchase Decision for Small to Medium Sized Businesses

Last update: 11:17 a.m. EDT Oct. 1, 2008
SUNNYVALE, Calif., Oct 01, 2008 (BUSINESS WIRE) -- Zultys, Inc. today announced a new line of hardware and software packages that make it easy for small to medium sized companies to purchase IP PBX enterprise systems. A Zultys ONE system is simple to buy and deploy, and scales in capacity as a company grows.

"We've been listening to customers in the marketplace," said Steve Rothenberg, CEO of Zultys, Inc. "Most business owners want to focus on their mission, not on technology. They asked us to develop a streamlined process for purchasing an integrated suite of pre-packaged, pre-configured systems that would work seamlessly together, and would be easy to administer."
The ready-to-use packages start with the award-winning MX250 platform. Customers then purchase a kit sized for the number of users in their organization. ONE packages will support up to 250 people without adding equipment, and can be extended to as many as 10,000 users across an entire system.

The entry level ONE Essential is built on the MX 30 platform for 10 users and is expandable to 30 users. Additional ONE packages available include the ONE/20, ONE/50, ONE/100, and ONE/200, and they include every necessary component for a state-of-the-art IP PBX communications system, except for the phones themselves.

Zultys, a Silicon Valley company known for developing innovative, open standards IP communications and telephony products, will offer the ONE systems through its national network of distributors and value-added resellers.

"I'm very excited to provide my customers with a simplified method of evaluating, selecting, and installing powerful phone systems," said George Richardson, CEO of CT Distributing based in Greenville, South Carolina, one of Zultys' largest U.S. distributors. "ONE kits come complete with the most requested features, like call forwarding, call routing, faxing, and centralized administration."

"We've designed the ONE bundles to aggressively improve our competitive position in the small to medium size business market, and we expect to see an increase in sales as a result," said Rothenberg.

Richardson continued, "CT Distributing prefers to recommend Zultys' ONE because it is based on solid, open standards IP technology, which provides smarter, and more affordable, enterprise-level communications systems."

Zultys' award winning IP PBX systems offer an all-in-one turnkey system with pre-loaded software and do not require additional or external servers. The platform supports PC, Mac, and Linux equipment, so installation and maintenance are less complex, deploy faster, and are more cost effective than with other brands.

Companies interested in learning more about Zultys ONE and reseller opportunities may contact the company at 1-408-328-0450, Ext. 800.

About CT Distributing

Computer Telephony Distributing is a value-added distributor of products within the computer telephony and VoIP technology space. It provides full service sales engineering and technical support services, product warehousing and fulfillment, and reseller-oriented professional services. Coupled with over 30 years of traditional telecommunications and networking experience, its VoIP-centric expertise enables the company to help its resellers develop the VoIP solutions that they require to meet the needs of their customers. For more information, visit http://www.ctdistributing.com/.

About Zultys Inc.

Zultys, a Silicon Valley company founded in 2002, is defining what's possible for Open Standards IP communications and telephony. The company's Open Standards IP technology is the building block for its award winning IP PBX systems. Companies and organizations around the world are experiencing the benefits of an Open Standards IP platform for their communications needs. Find out more at http://www.zultys.com/.

SOURCE: Zultys, Inc. Zultys, Inc.
Jack Irving, 1-408-328-0450 ext. 206
Marketing
jack.irving@zultys.com