Sutus surges ahead with Green office technology

Sutus surges ahead with Green office technology

Award-winning office-in-a-box product helps small businesses reduce carbon footprint

September 10, 2008, Vancouver, B.C. - The Sutus Business Central™ is a multi-service business gateway (MSBG) that provides Small Businesses with a fully integrated data, networking and telephony solution. In addition to its business operational features, the power consumption, design and advanced remote support of Business Central dramatically reduces a small business' carbon footprint compared to a piecemeal solution that provides equivalent business functionality.

In the course of a year, the Business Central requires 350 kw/hrs power*. This is 1261 kw/hr lower than the power usage of the combined products used by most small businesses to match the functionality of the Business Central. The power difference is equivalent to .98 metric tonnes of CO2 per year. That's the equivalent of parking the car for 60 days a year or replacing a twenty year old fridge with an 'energy saver' model.

As well as having low power requirements, the Business Central enjoys a very streamlined design with dimensions of 9" by 11" by 4". This is little bigger than a Microsoft Xbox and is considerably smaller than the combined dimensions of a competing piecemeal solution. In addition, advanced remote support and management features built into the Business Central mean that the device can be remotely monitored, upgraded and repaired without the need to send out a technician or for the small business staff member to spend long periods on the phone.

The Sutus Business Central has been developed specifically for businesses of up to 25 employees and comprises a wide array of advanced data and networking functions such as: file server, email server, router, firewall, wireless access point, VPN remote access server, automated backups, and a business-class phone system with the ability to simultaneously support both standard phone line and VoIP connections.

The Business Central is also a gateway for hosted services and is ideal for businesses that promote remote working or those with employees in numerous locations.

Shawn Chute, EVP of Sutus, commented, 'People are rapidly becoming more conscious of their effect on the environment and this is starting to show in some of their business decisions. Small business owners in particular have the advantage of being able to change the way their company operates in many ways according to their preferences. The Sutus Business Central enables them to improve business functionality while helping the environment by utilizing our "all-in-one" energy efficient complete office solution.'

*Assumes constant power 24 hours per day, 365 days per year.

About Sutus
Sutus (www.sutus.com) provides small businesses with an enterprise quality all-in-one solution that delivers office network and telephone infrastructure that is affordable, robust and extremely flexible. The Sutus Business Central™ is the winner of INTERNET TELEPHONY magazine's 2007 product of the year award and IT Expo's 'Best Newcomer' award. It is designed specifically for offices with up to 25 users providing all core IT infrastructure as well as on-demand turnkey VoIP and other advanced phone and data services through Sutus business partners. The Business Central significantly improves a reseller's ability to easily service small business customers with locations of 25 users or less.

For more Sutus-related media information or images please contact:

David Matthews
Distinct Public Relations
davidm@distinctpr.com
+1 778 855 2335

Jon Paul Janze
Sutus Inc.
jpjanze@sutus.com
+1 778 371 5286 x2103

Zultys: Industy Solutions

Zultys: Industy Solutions

Zultys delivers a highly flexible suite of features which may be readily customized to suit the needs of specific industries. From healthcare providers to law firms, service industries to financial providers, the Zultys MX30 and MX250 systems deliver the functionality you need today and the flexibility you will need tomorrow to support your changing business requirements.

Healthcare providers, such as clinics and other small healthcare providers, communication is a critical part of keeping patient and practices healthy. Traditional telephone systems cannot deliver the personalized service that ensures a higher level of care and increases patient trust and loyalty. Because the telephone itself is blind to patient data, such as medical history, primary care physician and insurance coverage, answering the phone has become an increasingly challenging activity. Answering the phone can require staff to handle the caller, and a PC to access patient data and an appointment calendar at the same time.

Law firms need to be able to route calls and gather call detail reporting to maximize customer service. In most law practices, the limitations of the phone system are a challenge to efficient and consistent client service. Calls should to be answered promptly and clients connected with lawyers quickly. Long hold times, busy signals and calls routed to the wrong person (or worse, dropped calls) cause client concern. Administrative time spent logging phone time and creating reports increases costs.


Service industry companies such as restaurants and restaurant chains, car dealerships with sales, service and financial departments require maximum flexibility in call handling so that calls are routed to the right group or person, minimal efforts to manage the phone system, integration into and with PCs, reservation/customer/CRM applications, fax and e-mail, and the ability to seamlessly answer calls wherever you are on multiple types of “phones.”


Real estate companies with agents and brokers who work both in the field and in different offices have more unique needs. Answering every sales call "live" means more new business, smoother transactions and more satisfied customers. To make the most of every sales opportunity agents need instant access to contact information and contact databases; the ability to conference customers and colleagues quickly; and ensure they can communicate with clients and prospects at any time, from any location. Answering and routing a high volume of inbound calls can frustrate even the most seasoned employees, while long hold times and misdirected calls annoy both current and prospective sellers, buyers, owners and tenants.

Financial services companies and banks with multiple offices, simply offering the best product is no guarantee of success. To acquire and retain customers, banks, credit unions and mortgage providers must also offer a consistently high level of prompt, friendly, personalized customer service. The phone is the initial, and often primary, tool. But the phone used alone does not display client data, account information, appointment calendar entries and client history.

Zultys MX250

MX250

The MX250 is an IP PBX platform that integrates multimedia communications for businesses, large and small, into a single server compact system. All connections are made through standard interfaces. The MX250 integrates the functions of many applications into one Unified Communications platform without the requirement of several disparate adjunct servers. By integrating these functions into a single unit, Zultys delivers a cost effective, easy to provision, easy to use system that is also easily managed and expanded.

The MX250 combines the functions of an Internet gateway (switch and router) with classic PBX functionality: PSTN line interfaces, analog circuits, auto attendant, call routing, voice mail, and Automatic Call Distribution. It further adds support for video calls and multi-media files, such as text-to-speech announcements, automatic conversion of voice mail messages into WAV files, and MXIE, Zultys’ award-winning unified communications client application. The system uses SIP (Session Initiation Protocol) to communicate with IP devices on the LAN or across the WAN. This industry standard protocol permits the connection of desktop phones, conference phones, and other SIP endpoints from many manufacturers. Administrators use a single intuitive GUI on a PC to configure and monitor every aspect of the system.

With the MX250, workers are accessible on a central communication system from any location with an Internet connection. Direct connectivity among all users is easily achieved, regardless of their location within a building, campus, city, region, or country. Users of the system have full access to all system features when logging in at the office, from home, while traveling, or from a different site, while retaining their own personal user identity.

All users, regardless of their role within the organization, enjoy a high quality voice system with access to productivity tools designed to increase their ability to get more done in less time. The system offers powerful applications such as presence, instant messaging, unified messaging, call handling, screen pops, and detailed call logs. These tools can operate on a single system or among multiple MX systems of varying sizes for a centrally managed platform that painlessly scales to support large enterprises.

The MX250 connects to a standard Ethernet switch, along with the connection of computers and IP phones. The connection to the LAN is made through one or two 10/100Base-T Ethernet ports on the MX250 main board, thereby providing redundancy. Additional redundancy is available with dual hard discs in a RAID 1 configuration, and AC and DC power inputs.

The MX250 provides three module slots that support the connection to the PSTN, legacy PBXs, and analog telephony devices.

SIP and Open Standards From The Beginning
The MX250 was designed and built from its inception to be an open standards IP PBX platform. Most similar products were either originally designed with IP in their core with telephony services added on top, or they are traditional PBXs designed with telephony at their core with VoIP added in later development. Systems of these types typically use proprietary phones and have closed architectures. Conversely, the architecture of the MX250 has been optimized to combine voice and data technologies while using standard interfaces and phones.

Key Features
2U rack-mounted system
Expandable in capacity and function without purchasing additional hardware
Interconnect up to 32 boxes to support up to 10,000 users (MXgroup Application)
Switches and routes voice, data, fax, and video
Up to two T1 or E1 circuits, 24 analog circuits, 12 ISDN BRI circuits, or any combination
Integrated IVR (Interactive Voice Response) function with text-to-speech capability
64 automated attendants
400 hours of voice mail
24 simultaneous accesses to auto attendant or voice mail
Up to 4,000 hours of call recording storage
64 operator groups
64 ACD groups
Integrated call center application for up to 240 configured agents of which 60 may be actively logged in simultaneously
64 paging groups
Connects to phones and fax machines with up to 26 analog circuits
Automated configuration of phones
50 VPN sessions directly support users over the Internet
Standards based QoS support
Built-in fax server for up to 16 simultaneous fax sessions
Moves, adds, and changes are performed in minutes
SIP protocol — allows connection with standard SIP phones, soft phones, Internet Telephone Service Providers (ITSPs), or other SIP servers
G.711 or G.729 codecs
Interoperates with any standards based network infrastructure
Based on highly stable embedded Linux operating system
Upgrades entail software downloads exclusively – no hardware forklift changes required
MXcluster

The MXcluster application provides an easy means of multiplying the system’s capacity of users, resources and services. Up to four MX systems may be connected together to create a single IP PBX for the support of up to 10,000 users in a single system. Once clustered, all systems are managed as a single system through the Administrator UI application. An additional MX system may be configured to provide full-scale redundancy for a

Zultys MXmeeting™

Web Conferencing (Expected in Jan 2009)

Zultys MXmeeting™ optional appliances are powerful productivity tools for the MX IP PBX platforms. There are 4 models in the MXmeeting family. The M200 and M500 offer exceptional functionality and flexibility in a small appliance. Measuring only 9” x 6” x 1.4”, (230mm x 152mm x 35mm) the Zultys MXmeeting appliance quickly and easily connects to the MX30 or MX250 platform. MXmeeting operates in both PC and Mac environments.

The M200 starts with 10 conference attendees in 2 concurrent meeting rooms and is expandable to 20 conference attendees in 4 concurrent meeting rooms. The M500 starts with 20 conference attendees in 5 concurrent meeting rooms and is expandable to 100 conference attendees in 20 concurrent meeting rooms

MXmeeting delivers unmatched return on investment by equipping clients with the collaboration tools they need today. The ability to connect with multiple remote workers, screen-share during projects, and provide real-time online support for customers transforms MXmeeting into one of an enterprise’s most valuable assets.

Like all Zultys products, MXmeeting is easy to configure and even easier to use. Create meetings on-the-fly instantaneously. Join a scheduled meeting within 5 seconds. Send invitation directly to attendees’ Outlook Calendar. Make presentations more interesting through interactive audience participation. And much more…

MXmeeting is a web-based conference device that offers a full array of sophisticated features for a surprisingly low investment. MXmeeting allows clients to –

Conduct web conferencing with participants anywhere in the world at a moment’s notice via the Internet

Provide sales presentations and product demos via screen share sessions with one or multiple customers

Meet and collaborate worldwide

Offer training or e-learning for employees or clients
Deliver remote support in real-time

Take control of a remote computer with one click of the mouse from your client interface

Enhance IT efficiency through the ability to transfer files and reboot remote computers

Provide remote access and maintenance to customers
Access office or home computers remotely without cumbersome applications like PC Anywhere or TelNet

Conduct web seminars as an alternative to the cost and stress of travel
MXIE, Zultys’ desktop unified communications client application, is fully integrated with the MXmeeting environment. Start new or join existing web conferences without ever leaving the MXIE user interface screen or launching a browser. Set up an audio conference session in seconds without distributing a bridge number to your invitees or having to dial into a new phone number each time. Zultys MXmeeting provides web conferencing that is truly and fully integrated with the MX IP PBX system.

Need more power? To accommodate larger conferencing requirements, Zultys MXmeeting is also available as the M800 and M1000 models. The M800 starts with 100 conference attendees in 25 concurrent meeting rooms and is expandable to 200 conference attendees in 50 concurrent meeting rooms. The M1000 scales even larger and starts with 200 conference attendees in 50 concurrent meeting rooms and is expandable to 2,000 conference attendees in 200 concurrent meeting rooms.