A Microsoft® Response Point™ Phone System

A Microsoft® Response Point™ Phone System

Available July 2008

AastraLink RP is a powerful, easy to use communications solution for Small Business

Aastra has leveraged many years of experience in the analog, digital and IP terminal business to develop the AastraLink RP communications solution for Small Business. Powered by Microsoft Response Point phone system software, the AastraLink RP system is specifically designed to provide the Small Business market with a simple, complete telephone solution in a compelling and affordable package.

Targeted for 50 users and under, the system is comprised of three components; an Aastra designed Base Unit, Gateway and new Aastra Response Point IP phones. With features such as auto-discovery and auto-configuration, setting up or changing the system can be done easily by an average PC user in minutes. For users, a voice-enabled user interface, advanced call routing, built-in voice mail, Automated Receptionist and contact integration with Microsoft Office Outlook® offer simplified access to advanced large scale PBX features.

The AastraLink RP solution offers:

- Sleek and stylish enterprise-grade, carrier quality phone system
- A choice of three different telephones, including a cordless model and optional expansion modules
- Voice-enabled user interface simplifying call management
- Support for voice calls using both traditional phone service and VoIP
- An easy way to reduce phone system management costs

See what a telephone system specifically designed for Small Business can do for your customers.



AastraLink RP Solution Components

AastraLink RP 500 Base Unit

- Stand alone Windows Embedded Server



AastraLink RP 540 Gateway

- 4 FXO ports
- Stackable for scalability




Aastra Response Point IP Phones


6751i RP

- 3 Line LCD display
- Programmable Speed dial keys
- Response Point button support
- Response Point Auto-Discovery and Auto-Configuration integration
- Full Duplex Speaker phone
- Supports Response Point phone system software



6753i RP

- 3 Line LCD display
- 6 Programmable keys
- Response Point button support
- Response Point Auto-Discovery and Auto-Configuration integration
- Full Duplex Speaker phone
- Supports Response Point phone system software
- Supports optional expansion modules



6757i CT RP

- Full 144x128 pixel display
- 12 Programmable keys
- Response Point button support
- Response Point Auto-Discovery and Auto-Configuration integration
- Full Duplex Speaker phone
- Cordless mobility with included handset unit
- Supports Response Point phone system software
- Supports optional expansion modules

Telrex Announces Expansion of “Pay-as-You-Grow” Licensing for CallRex Call Recording and Call Center Optimization Suite

Telrex Announces Expansion of “Pay-as-You-Grow” Licensing for CallRex Call Recording and Call Center Optimization Suite

Affordable Subscription-Based Licensing Option Lowers Barrier of Entry to IP Call Monitoring Technology

KIRKLAND, WA – April 14, 2008 – Telrex, provider of the award-winning CallRex™ suite of IP call recording and call center optimization solutions, today announced the availability of a subscription-based pricing model for all CallRex solutions. The subscription-based licensing model allows companies to simply pay a monthly fee for the number of users being recorded.

In the current economic environment, companies are striving to cut costs while also improving their service levels, operating efficiencies, and meeting compliance and legal obligations. Robert Kapela, president of Telrex, said, “We believe that our subscription-based offering lowers the cost of entry and makes call recording technology accessible to businesses of every size.”

As a market leader, Telrex is the first to offer ALL of its solutions under subscription-based licensing. Software as a Service (SaaS) licensing gives companies the opportunity to turn what may have once been a large capital expenditure into a monthly, predictable operating expense. Now, CallRex solutions can be implemented without sacrificing expenditures on training, staffing, and infrastructure. Businesses utilize call recording and monitoring for dispute resolution, employee training, customer service, regulatory compliance and to address security concerns.

The CallRex suite includes IP call recording and monitoring, agent evaluation, training and eLearning, speech analytics, workforce management, and hosted IP recording solution designed for service providers using softswitches. To learn more about how your business can benefit from CallRex solutions, call 425.827.6156 x2 or visit www.telrex.com to request a free evaluation.


About Telrex
Telrex provides IP call recording and call center optimization software. CallRex supports IP telephony systems, VoIP softswitches and unified communications solutions from Cisco, Avaya, Nortel, Microsoft OCS, 3Com, Mitel, ShoreTel, BroadSoft, Sylantro, Genband, NEC, Siemens, Vertical, Zultys, Asterisk, Pingtel, Fonality, TalkSwitch, Digium, Switchvox and more.

CallRex API enables custom integration of the CallRex platform with business and communications applications. Telrex offers its award-winning CallRex suite of software through value added resellers worldwide. Learn more at www.telrex.com.

Telrex Receives 2007 Product of the Year Award from Communications Solutions

Telrex Receives 2007 Product of the Year Award from Communications Solutions
CallRex IP Call Recording and Monitoring Solution Honored for Outstanding Innovation

KIRKLAND, WA – June 5, 2008 – Telrex, provider of the award-winning CallRex™ suite of IP call recording and call center optimization solutions, announced today that Technology Marketing Corporation’s (TMC) Communications Solutions (www.tmcnet.com/comsol) has named CallRex Professional as a recipient of a 2007 Product of the Year Award.

The CallRex suite includes IP call recording and monitoring, agent evaluation, training and eLearning, speech analytics, workforce management, and hosted IP recording solution designed for service providers using softswitches. "We are pleased to be honored with this industry recognition," said Robert Kapela, president of Telrex. "Telrex works to consistently deliver high-quality IP telephony and call center solutions for small to medium sized businesses. With our Software as a Service licensing, we are continuing to offer affordable solutions in innovative ways without sacrificing expenditures on staffing, training, and infrastructure."

"Telrex has been recognized with a 2007 Product of the Year Award for their excellence in the advancement of voice, data and/or video communications," said Rich Tehrani, TMC President and Group Editor-in-Chief of Communications Solutions. "Telrex has proven they are committed to quality and excellence in solutions that benefit the customer experience as well as ROI for the companies that use them. I am pleased to honor their hard work and accomplishments and look forward to more innovative solutions from them in the future."

The eighth annual Communications Solutions Product of the Year Award recognizes the vision, leadership and attention to detail that are the hallmarks of the prestigious award. The most innovative products and services brought to market in 2007 were selected as recipients of this year’s Communications Solutions Product of the Year Award for their groundbreaking achievement.

The 2007 Product of the Year Award winners can be found on the Communications Solutions Web site.


About Telrex
Telrex provides IP call recording and call center optimization software. CallRex supports IP telephony systems, VoIP softswitches and unified communications solutions from Cisco, Avaya, Nortel, Microsoft OCS, 3Com, Mitel, ShoreTel, BroadSoft, Sylantro, Genband, NEC, Siemens, Vertical, Zultys, Asterisk, Pingtel, Fonality, TalkSwitch, Digium, Switchvox and more.

CallRex API enables custom integration of the CallRex platform with business and communications applications. Telrex offers its award-winning CallRex suite of software through value added resellers worldwide. Learn more at www.telrex.com.

About TMC
Technology Marketing Corporation (TMC) is an integrated global media company helping our clients build communities in print, in-person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and IMS Magazine. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. TMCnet is read by nearly one million US visitors according to Quantcast* and by over three million unique visitors each month worldwide, according to Webtrends In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, Call Center 2.0 Conference and Communications Developer Conference.

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For more information about TMC, visit www.tmcnet.com.