Telrex Announces Expansion of “Pay-as-You-Grow” Licensing for CallRex Call Recording and Call Center Optimization Suite

Telrex Announces Expansion of “Pay-as-You-Grow” Licensing for CallRex Call Recording and Call Center Optimization Suite

Affordable Subscription-Based Licensing Option Lowers Barrier of Entry to IP Call Monitoring Technology

KIRKLAND, WA – April 14, 2008 – Telrex, provider of the award-winning CallRex™ suite of IP call recording and call center optimization solutions, today announced the availability of a subscription-based pricing model for all CallRex solutions. The subscription-based licensing model allows companies to simply pay a monthly fee for the number of users being recorded.

In the current economic environment, companies are striving to cut costs while also improving their service levels, operating efficiencies, and meeting compliance and legal obligations. Robert Kapela, president of Telrex, said, “We believe that our subscription-based offering lowers the cost of entry and makes call recording technology accessible to businesses of every size.”

As a market leader, Telrex is the first to offer ALL of its solutions under subscription-based licensing. Software as a Service (SaaS) licensing gives companies the opportunity to turn what may have once been a large capital expenditure into a monthly, predictable operating expense. Now, CallRex solutions can be implemented without sacrificing expenditures on training, staffing, and infrastructure. Businesses utilize call recording and monitoring for dispute resolution, employee training, customer service, regulatory compliance and to address security concerns.

The CallRex suite includes IP call recording and monitoring, agent evaluation, training and eLearning, speech analytics, workforce management, and hosted IP recording solution designed for service providers using softswitches. To learn more about how your business can benefit from CallRex solutions, call 425.827.6156 x2 or visit www.telrex.com to request a free evaluation.


About Telrex
Telrex provides IP call recording and call center optimization software. CallRex supports IP telephony systems, VoIP softswitches and unified communications solutions from Cisco, Avaya, Nortel, Microsoft OCS, 3Com, Mitel, ShoreTel, BroadSoft, Sylantro, Genband, NEC, Siemens, Vertical, Zultys, Asterisk, Pingtel, Fonality, TalkSwitch, Digium, Switchvox and more.

CallRex API enables custom integration of the CallRex platform with business and communications applications. Telrex offers its award-winning CallRex suite of software through value added resellers worldwide. Learn more at www.telrex.com.